Smart Bro Bags Number 1 in Worst Telco Awards

Work is very challenging to me lately. Having a hard time finish my tasks and the reports thatI need to submit overseas. As well as my freelance web development business is quite shaky. Thank you Smart Bro for a "very fast and reliable connection". Because of you all of my tasks are delayed for a month now!

I just thought of writing this earlier when i saw a photo of the news which i took weeks ago. NTC Complaints against the Telcos were aired. I took a photo of it to show it to the people Smart Wireless center when i go there to let them know that i am really disappointed with their service that i took the effort of taking that photo to show them. Now, i guess smart will know how pissed I am because of their very unreliable internet service plus their nonsense customer care.

Out of the total complaints against the Telcos, Smart Communications is the top notcher and bags the most unreliable telecommunications company award. Yes. It was seen on the NTC results. I am not surprised with this. Since I myself is experiencing their bad service. Been on the phone a lot of times and yet my issue is not resolve. Called them a lot of times. I want to end my subscription with them because of their poor service but they said that i need to pay the bill first plus an early termination fee. What! I still need to pay for the service which I don't enjoy. I don't think so. I wont be paying that.

Just a few days ago, been doing my daily browsing on Facebook,I saw a post saying that Smart has been giving them a really hard time.The concern is with the lady's internet connection. It has raised a number of comments and followers from those people who are experiencing their bad service to. I took a screen shot so as more people will be able to know how their service sucks.

This post is posted in one of the Facebook groups.It says everything. From the hassle that Smart had cost them, up to the incompetency of its employees and staff. Below are the following comments of the post.

People from this Facebook groups have brains and they really use it well..This story is not being made but from a real life experience. This story really had happened.

Also, one of the biggest names in the Philippine Online gaming industry has shared their sentiments on their bad experiences with PLDT/Smart. Also shared his thoughts on how PLDT and Smart moves in monopolizing the telco industry.

Following this line of thought of PLDT and Smart will mean more expensive and less improved internet connection for all of us if they will be able to monopolize the telco industry. We should not make this happen.

Who among you had been using smart bro? Have you experienced the same problem as what i did? If yes, share your smart horror story in the comments below. Don't forget to share this so that the telco giant will know how bad their service is.

Smart Burns Bridges with Bloggers

Just recently Smart Social Media team sent us invitations for the re-launch of the Smart Prepaid LTE. I know they are having this event because of the issue of hoarding LTE Sims in the past weeks. We didn't know that Smart is opting to cancel the event without informing us. I just knew it the same day. It is was a terrible for me since I have to drive all the way from Alabang just to know that the event was cancelled. To save me from the hassle, just went to Greenbelt to have some coffee and write some articles.

I am really surprised but also disappointed when I knew that the event did push through. I received a call from colleague asking why am I not present in the event. I told him that I received a call the event was cancelled. I knew it, these people from Smart has a plan. The bloggers present are the ones being paid to write for them so that they can request that the write ups will be on their favor. The event pushed through but exclusive to Smart's bloggers.

I guess Smart should be professional enough to inform us or not invite us anymore if they are planning to cancel it. We are not event-hungry-asskissing-bloggers. This kind of incident is very unacceptable. We are professionals, we work for a living. We have our own day jobs. We blog for fun and for the people reading our blogs. We do not blog to earn a living.

This is not the first time that this happened. This person named Abbie Real has been calling and inviting me to these events and suddenly cancelling it or requesting to tweaks the content of my write ups. Smart is really pissing me off. She already did this a couple of times already. Such unprofessionalism shouldn't be tolerated.

I guess Smart is really desperate right now. Their former bloggers and podcasters are already getting back at them. Soon, Smart's social media team might be dissolved of the whole team will be replaced because of this mess that they are doing, or Abbie Real should be the only one to be replaced. Anyways, she's the root of all these mess.

Black Ops Failure

What is this that I heard from the inside? Smart Communications was not able to pay the bloggers that are writing for them.

It has been known in the blogging industry that Smart is really paying good money for selected bloggers to write for them. They even give out premium phones as a reward or should I say bribe for the articles to be one sided. They even get bloggers to do black ops for them. I should know because I was one of them before. I was able to get this premium phones, prepaid loads, and other stuffs. I get to drink with their marketing people to the death. But what is happening right now seems to be unacceptable.

I have just recently heard that Smart was not able to pay the amount that they have agreed upon. Promised sponsorship were not granted, and a lot more. I have known some people who are part of this. Been issued an iPad or their dream gadgets for the first pay and was promised a substantial amount of money in exchange of writing something against its competitors. Sad to say, they didn't receive the pay that they are expecting. They had the first month pay. The second month was delayed until the third month came, then fourth, then fifth, and another few months of unpaid work. Then it seems that they got tired of it. Not all bloggers are unpaid. Some of them received their cash but when they sign the acknowledgement, the amount stated were way higher than what they received. Another digit was added, so who is getting this another digit?

Maybe this is the reason why there are some blogs who used to write good thing about them suddenly has turned their articles against smart.

I have read some of it and was not that surprised with it. Smart used to command these writers before on what to write but of course they only agree if the price is right.

Adding more to my questions, a group of Smart employees were removed from their positions. It was said that these employees resigned from their posts but it was rumored that they were terminated. Offered big amount of cash just to be silent. Perhaps Smart wanted to avoid issues with the Department of Labor and the circumstances that happened with the Digitel Employees Union. 

Good for these former Smart Employees. After leaving Smart, they immediately bought a lot of things for themselves. New cars, New apartments, etc. To take note, these employees are from a specific department running this so-called "Black Ops". Is this where the money is going? The money that should be for the bloggers and writers that worked for them. 

Also, a friend just informed me that Smart called her asking to remove her write up about them. She did, and guess what, she got an iPhone 5. I bet this  also happened to the other articles I have read a few days ago which cannot find anymore. I guess if Smart knows my number, I’ll be receiving an iPhone 5 too. But enough is enough. I wont be accepting any offer from them anymore.. I've had enough of their games, playing with us.  No amount of money is enough to compensate for the TRUTH.