Work is very challenging to me lately. Having a hard time finish my tasks and the reports thatI need to submit overseas. As well as my freelance web development business is quite shaky. Thank you Smart Bro for a "very fast and reliable connection". Because of you all of my tasks are delayed for a month now!
I just thought of writing this earlier when i saw a photo of the news which i took weeks ago. NTC Complaints against the Telcos were aired. I took a photo of it to show it to the people Smart Wireless center when i go there to let them know that i am really disappointed with their service that i took the effort of taking that photo to show them. Now, i guess smart will know how pissed I am because of their very unreliable internet service plus their nonsense customer care.
Out of the total complaints against the Telcos, Smart Communications is the top notcher and bags the most unreliable telecommunications company award. Yes. It was seen on the NTC results. I am not surprised with this. Since I myself is experiencing their bad service. Been on the phone a lot of times and yet my issue is not resolve. Called them a lot of times. I want to end my subscription with them because of their poor service but they said that i need to pay the bill first plus an early termination fee. What! I still need to pay for the service which I don't enjoy. I don't think so. I wont be paying that.
Just a few days ago, been doing my daily browsing on Facebook,I saw a post saying that Smart has been giving them a really hard time.The concern is with the lady's internet connection. It has raised a number of comments and followers from those people who are experiencing their bad service to. I took a screen shot so as more people will be able to know how their service sucks.
This post is posted in one of the Facebook groups.It says everything. From the hassle that Smart had cost them, up to the incompetency of its employees and staff. Below are the following comments of the post.
This post is posted in one of the Facebook groups.It says everything. From the hassle that Smart had cost them, up to the incompetency of its employees and staff. Below are the following comments of the post.
People from this Facebook groups have brains and they really use it well..This story is not being made but from a real life experience. This story really had happened.
Also, one of the biggest names in the Philippine Online gaming industry has shared their sentiments on their bad experiences with PLDT/Smart. Also shared his thoughts on how PLDT and Smart moves in monopolizing the telco industry.
Following this line of thought of PLDT and Smart will mean more expensive and less improved internet connection for all of us if they will be able to monopolize the telco industry. We should not make this happen.
Who among you had been using smart bro? Have you experienced the same problem as what i did? If yes, share your smart horror story in the comments below. Don't forget to share this so that the telco giant will know how bad their service is.
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